// Synthetix faqtAgent V1.4
// This computer source code is Copyright 2001-2009, Synthetix Ltd.

// Preload interface components

pre1 = new Image(0,0);
pre1.src = "images/bullet.gif";

// Configuration

var clientname="Castle Triathlon";
var agent_id="FAQTAGENT-CASTLETRI-LIVE";
var callcentre=false;
var related_question_num=5;
var results_per_page=8; 
var default_input_string="your question or keyword(s)";
var banner_advertising=false;
var banner_url="";
var feedback_e="adam@synthetix.com";
var dd_max_length=55;
var show_categories=false;
var all_cat_name="";
var search_result_spacing=6;
var max_url_length=75;
var server_answers="79.125.12.236/answers/"+agent_id; 
var server_rss="79.125.12.236/faqs/"+agent_id;
var rss_heading="";
var rss_num=5;
var start_rss_num=5;
var feedback_on=true;
var back_on=true;
var preview_length=110;
var counter_on=false;
var filters=true;
var windowWidth=570;

// FAQ rating

rate_text     = "<BR><table cellpadding=0 cellspacing=0 border=0><tr height=23><td>How would you rate this answer?&nbsp;</td><td valign=center>1<input type='radio' name='rating' value='1' onMouseOver='set_rating_text(\"Very Poor\")' onMouseOut='set_rating_text(\"\")' onClick='rating(1)'/>2<input type='radio' name='rating' value='2' onClick='rating(2)' onMouseOver='set_rating_text(\"Poor\")' onMouseOut='set_rating_text(\"\")'/>3<input type='radio' name='rating' value='3' onClick='rating(3)' onMouseOver='set_rating_text(\"Average\")' onMouseOut='set_rating_text(\"\")'/>4<input type='radio' name='rating' value='4' onClick='rating(4)' onMouseOver='set_rating_text(\"Good\")' onMouseOut='set_rating_text(\"\")'/>5<input type='radio' name='rating' value='5' onClick='rating(5)' onMouseOver='set_rating_text(\"Very Good\")' onMouseOut='set_rating_text(\"\")'/>&nbsp;<span id='rating_text' class='rating_text_css'></span></td></tr></table>";
rate_text_off = "<BR><table cellpadding=0 cellspacing=0 border=0><tr height=23><td valign=center><b>Your feedback has been recorded. Thank you.</b></td></tr></table>"

// Global Arrays

var categoryA=new Array();
var server_answer=new Array();
var comA=new Array();
var dataActionA=new Array();

// Text Effects

var mvisibility=0;
var countTimer;
var visTimer;
var faq_mvisibility=0;
var faq_visTimer;
var tt_show_Timer;
var tt_hide_Timer;
var tt_mvisibility=0;
var tt_visTimer;

// Server quicksearch

var searchTimer;
var lockTimer;
var lock_count=0;
var global_usrInp;

// Global Variables. Don't touch.

var xpos;
var ypos;
var tips_off=true;
var preview_answer="";
var qs_typing=false;
var last_quicksearch_url="";
var global_label="intro";
var back_step=0;
var cat_count="";
var current_screen="";
var rss_content="";
var fb_status=false;
var quickanswer_required=false;
var last_search="";
var fade_off=true;
var current_qs_page=1;
var current_all_page=1;
var visual_count=0;
var result_count=0;
var recommendation=false;
var pop_answer="";
var unanswered_question=false;
var answer_id="";
var change_pop_cat=false;
var no_pop_flag=false;
var http_search_lock=false;
var http_search_queue=new Array();
var server_search_results=new Array();
var log_allowed=true;
var print_format_dialogue="You had a conversation with Synthetix faqtAgent at <b>&date</b>. Here is the dialogue:<BR>";
var faqlist="";
var interaction_count;
var sid=0;
var cid=0;
var agenttype="faqtAgent";
var clearform=true;
var master_category="All";
var previous_master_category="";
var master_subcategory="";
var previous_subcategory="";
var slave_category="";
var slave_subcategory="";
var rss_category="";
var rss_subcategory="";
var clickmode="";
var startTime=0;
var username="";
var _scripts = [];
var answer="NULL";
var lastanswer="NULL";
var date="NULL";
var logurl="http://www.synthetix.net/sa_submit.php";